Entitlement · entitlement account

A valuable card with not a fen of funds

An entitlement card holds identity and quotas only: members enjoy parking exemptions, experience bookings and dedicated lanes at contracted suppliers — no top-up, debit or funds reconciliation.

Fully cashlessFive admission rulesCross-region alliance (in planning)
Back to the zero-carbon smart card solution
Entitlement model

Three layers; entitlements do not travel as points

Membership entitlements and points redemption are two things. Mixing them makes members think “entitlements are bought with points”, and membership value weakens.

L1
Identity

Digital membership card and cardToken — the premise of entitlements and the only write-off credential.

L2
Membership entitlements

Catalogue, quota cycles, supplier management and write-off records, carried by the entitlement gateway.

L3
Low-carbon layer

Carbon points and green medals — can be a basis for extra entitlement quotas.

Three kinds of “benefit” must stay apart

TypeTypical scenesCarrierDeducted from
Funds spendCanteen debit, convenience-store spendFunds account + spend gatewayDebit balance
Membership entitlementsParking exemption, VIP lane, campus visitEntitlement account + entitlement gatewayDebit quota, not points
Points redemptionMall goods and couponsCarbon-benefit points mallDebit points

Parking exemptions and VIP lanes must not be mall SKUs; physical redemption must not be membership quotas.

Admission-rule engine

Five rules; all must pass before write-off

Every write-off runs the full check. Any fail refuses with a clear reason, so supplier and member do not argue on site.

1

Membership valid

Member status is valid; dues are in date

2

Entitlement in date

Pack and line-item entitlements have not expired

3

Quota not exceeded

Remaining uses by day, month, year or lifetime

4

Supplier in operation

Supplier status valid; store in contracted hours

5In planning

Risk checks pass

Dynamic-code time, abnormal high-frequency write-off, off-site anomalies and device fingerprint

Rule 5 is a new platform capability (in planning). Cross-region write-off cannot rely on staff recognising faces; risk control becomes required.

Dynamic redemption code

Rotates every 60 seconds; blocks screenshot forwarding

The most common entitlement leak is a member screenshotting a QR code for a non-member. Dynamic codes plus a one-time write-off flag close that path.

60s
Dynamic-code rotation
Rotation
60 seconds

Expired codes fail; forwarded screenshots cannot be used

Payload
cardToken + timestamp + signature

No plaintext name or mobile

One-time write-off
Server-side flag

The same code cannot be written off twice

Offline fallback
Manual catch-up

If the supplier is offline, record then write off later, with a second confirm

Parking integration tiers

Parking is the highest-frequency entitlement — and the hardest to connect

Do not delay the whole parking entitlement because one mall will not retrofit. Deliver by the supplier’s technical condition.

Tier 1Manual write-off

Member shows the dynamic code; duty staff exempt in the system

ExperienceAdequateZero retrofit for the supplier
Tier 2Plate binding

Member binds a plate; exit auto-recognises and exempts

ExperienceBestNeeds car-park system connect
Tier 3Barrier API

The platform calls the car-park API to issue the exemption

ExperienceGoodNeeds open API permission

Delivery advice: roll Tier 1 everywhere so the entitlement works, then upgrade willing suppliers to Tier 2 or 3.

Footfall loop

If suppliers cannot see footfall value, they leave the supply side

Whether an entitlement card keeps running depends on whether suppliers feel it pays. The system must make footfall value visible and comparable.

Write-off visits

How many members arrived because of the entitlement

Write-off conversion

Whether write-off led to actual spend (supplier backfill or acquiring connect)

Member profile

Industry and scale mix — anonymised stats, no personal identity

Peer comparison

This supplier’s write-off volume versus the alliance

Cross-region alliance · in planning

One card, usable at an organisation elsewhere

The core value of an out-of-town chamber is “having an organisation elsewhere”. Cross-region entitlement recognition turns that into a felt, concrete entitlement.

Constrained by mutual-recognition agreements — not a global entitlement pool

Parties
Organisation A and organisation B sign as equals; no centralised entitlement pool
Scope
Which entitlement classes recognise each other; exemption types often do not, because they cost the supplier
Quota constraints
Out-of-town member quotas are usually lower than local members
Write-off attribution
Write-off records belong to the supplier’s organisation; footfall data is visible to both

Extra constraints for cross-border recognition

  • Cross-border personal information must meet PIPL and outbound-assessment requirements
  • Cross-border write-off only passes cardToken and the write-off result, not identity detail
  • The two locales’ carbon-benefit methodologies do not recognise each other; carbon points are not merged across borders — display only

Entitlement wording

  • Entitlement promotion must note “subject to what the supplier actually provides”
  • Do not describe membership entitlements as tradable assets or investment returns
  • “Low-carbon member” is a product-layer label; it must rest on real low-carbon acts and is not a certification

Run membership ops — first make the entitlement books add up

A demo shows the full loop of entitlement catalogue, issuance, write-off and the footfall board.